Organizations are governed by more than policies, procedures, and compensation plans. There is an unwritten agreement between people and the organizations they serve. This is often called the social contract at work. Employees expect respect, consistency, and reasonable re… Read More

A lot of people think that superior results demand exerting more energy. Work harder. Rise at the crack of dawn. Read another book. Take another course. Build stronger willpower. In certain situations these methods help. More frequently than… Read More

Many leaders assume that the clearest display of power is the strongest form of power. The assumption feels intuitive. If everyone can see who is in charge, people will comply. Yet real-world leadership often reveals the opposite … Read More

Most people believe that productivity is internal. If they stay disciplined, they expect better results. But that is not always what happens. Many people put in effort and still feel unproductive. This creates tension between effort and outcome. The real is… Read More